Using Vista with Reference Manager
Reference Manager V12 can be run under the Vista operating system.
Tests with Reference Manager versions 9.5, 10.0.1, and 11.0.1 have identified some compatibility issues between Reference Manager and Microsoft Windows Vista. It is possible to install and run these versions of Reference Manager without Vista-specific compatibility issues with the exceptions listed below. Reference Manager versions prior to 9.5 have not been tested for compatibility as these older versions are no longer supported. Earlier Reference Manager versions may be upgraded for continued compatibility.
If you encounter a technical problem and you are running Windows Vista, please report it to us. We will do our best to resolve the issue or find an acceptable workaround. Iinformation about any known Vista compatibility issues will be posted here.
Known Windows Vista Compatibility Issues
1. The location of the Word Startup folder is different on a Vista PC than previous versions of Windows, so the Cite While You Write (CWYW) tools may need to be manually installed. Click here for instructions.
2. When using the Import Filter Editor, after editing an import filter and clicking Save, you will get an error message "Cannot save modifications to an RIS import filter." regardless of which filter is being edited. However, after clicking OK you should be able to save the changes.
3. With the Network version of Reference Manager 11 and a Standard User account, Reference Manager will not launch the first time you try, and will give an error 1711.
4. Running "Configure Reference Manager" under a Standard User account will prompt you to enter an Administrator username and password. The tools for Word will then install for that Administrator account, not for the Standard User account.
5. Be sure to update to the latest patch available for your version of Reference Manager, which can be found here under Free Updates.
6. The Help file in Reference Manager requires the WinHlp32.exe which is not included by default in Vista. It can be downloaded here.