Reference Manager
Technical Support

AMPL Software is committed to customer service.  Unlimited, free technical support is provided to each registered owner of Reference Manager software.   

Check our Technical Support Database for:

• Answers to Frequently Asked Questions (FAQs)
• Word Processor Compatibility
• Installing CWYW Toolbars
• Vista compatibility

Free Updates

Free updates are available to registered users.

Download a range of resources, including User Guides and Network Administrator Guides, in PDF Format. 

    Reference Manager On-Line
      Discussion List

Join the world-wide Reference Manager discussion list.

    Register 

Are you registered for technical support?  Registered users receive free technical support for Reference Manager along with our newsletter, announcements of upgrades, etc.

    Direct Export Plug-in

The Direct Export Plug-in is required to export references from various web-based products and services.  

Can't Find the Answer ?
If you can't find what you need, please contact AMPL Software directly.  For convenience, we provide technical support via phone, fax and email:

Phone: (02) 9440 0269           (From overseas dial: +61 2 9440 0269)
Fax: (02) 9440 0271              (From overseas dial: +61 2 9440 0271)
Email: EMail Techsupport
or
Click here to complete a technical support request form