Reference Manager Technical Support
Frequently Asked Questions
Web Publisher

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I am trying to enable the Web Publisher feature in Reference Manager 11 or later, but it automatically disables itself. How can I fix this?

This usually happens if you have IIS installed, or some other web program which uses the port number that the Web Publisher is trying to use. To resolve this, simply use a different port for the Web Publisher, such as port 81.
 

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Important Points about Web Publisher:

Listed below are some important points about the new Web Publisher feature and published databases:

	Web Publisher can be used as a service with Reference Manager v12 or later. Click here to find out the steps required.
	There is now an updated WSDL file and expanded documentation for Reference Manager v11's SOAP services.
	Web Publisher is a web server, modified for use with Reference Manager v11 or later only, running on the computer where Reference Manager v11 or later is installed.
	When exposing any web site outside a controlled environment (either through an intranet or the Internet), there is inherent security risk.  In these situations, a firewall and/or other security precautions are strongly recommended for use with Reference Manager Web Publisher.
	Before enabling Web Publisher, consult your network administration, your firewall or other security application's documentation, or another network professional.
	The IP address of the computer with the Reference Manager v11 or later installation and a port number are required to use Web Publisher.
	The computer running Reference Manager v11 or later and Web Publisher must be on for the Web Publisher web site to be available.
	The computer running Web Publisher must have persistent access to the Internet or intranet via TCP/IP.
	When Web Publisher is enabled, at least one instance of RM11.exe (or RM12.exe) and at least two instances of Apache.exe will appear in the "Processes" tab of Windows Task Manager.  This is normal and is required in order to support web access to published databases.
	You can publish up to 15 databases with Web Publisher.
	Databases can be published with either Read-Only or Read-Write access rights.
	Each published database maintains its own unique database definition.
	Opening published databases with Read-Write Exclusive access in Reference Manager v11 or later prevents access to the database from the Web Publisher web site.

 

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