Technical Support Request Form

Please fill out this form to request assistance from the AMPL Software Technical Support Department.  When complete, either press the "Submit Your Request" Button at the end of this document to send electronically, or print and fax to us on (02) 9440 0271 (or +61 2 9440 0271 from overseas).

Name:
Email Address:
Phone Number:
Fax Number:

Please tick the relevant program and provide serial number and version number:

Program Serial Number Version Number
REFERENCE MANAGER
PROCITE
GEL-QUANT
WINLIST / OTHER (VERITY)
PRISM
BOOKWHERE
COURSE GENIE

Please tick program type:
Windows 95 Windows 98 Windows 2000
Windows XP Windows Vista Windows NT
Windows (Other)
Macintosh    Operating System:


To enable us to help you quickly and efficiently, in the box below please provide details of any error messages received, what the steps were leading up to the problem and describe the problem in detail.  If the problem involves other software, please be sure to include details of program type and version (eg, Word2003).



AMPL SOFTWARE PTY LTD
Address:    3 McRae Place, Turramurra, NSW 2074, AUSTRALIA
Phone:         (02) 9440 0269         Fax:     (02) 9440 0271